We have made our shipping charges very simple…
Shipping costs for customers in the UK are £4.20 for a parcel weighing up to 1kg. An example of a parcel in this category would be 3 candles in tins, or 2 candles and 2 soaps, or 1 candle in a jar and a reed refill. All items have the weight listed in the item description so it is easy to work out whether your order will be over or under 1kg.
Orders over 1kg are completely free of shipping charges enabling you to enjoy more of our amazing products!
We would like to reassure all our customers that under no circumstances have we ever or will we ever use YODEL couriers to deliver on our behalf. We use DPD/Interlink Couriers and occasionally Parcelforce and Royal Mail.
All orders are sent via a courier tracked next day* delivery if ordered Monday to Thursday before 12pm. Any orders placed on a Friday will be delivered on a Monday and orders placed at weekends will be dispatched on Mondays for Tuesday delivery.
Once an order has been placed you will recieve an email or text from the courier to give you an exact time slot for delivery so make sure you check your emails regularly. Alternatively if you add your mobile number in the notes box on the checkout page they can send you a text.
Deliveries outside the UK
All deliveries to countries outside of the UK are individually priced per parcel and you will see details of cost and how long it will take to arrive on the checkout page once you have added your shipping address.
If you have any other questions about shipping please do not hesitate to contact us.
* Certain parts of the UK such as the Highlands and Islands of Scotland are classed as remote and may not have a next day service available and delivery will usually take 2 to 3 days.